• Cloud Call Center - Facebook
  • Cloud Call Center - Twitter
  • Cloud Call Center - LinkedIn
  • Cloud Call Center - Youtube
  • Cloud Call Center - RSS
Cloud Call Center Industry News

TMCNet:  ShoreTel's Cloud Division and Westron Communications, Inc. Announce Partnership

[December 18, 2012]

ShoreTel's Cloud Division and Westron Communications, Inc. Announce Partnership

SUNNYVALE, Calif., Dec. 18, 2012 /PRNewswire via COMTEX/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, today announced that its Cloud Division, has added Westron Communications as an Alliance partner. As a ShoreTel Cloud Division channel partner, Westron Communications will now offer customers ShoreTel Sky(TM) cloud-based voice, unified communications, mobility and contact center solutions, in addition to on-premise systems.


Westron Communications provides robust IP communications solutions. From local deployments to national projects, they serve customers across a broad range of industries, including healthcare, manufacturing, energy, education, government and more. With the addition of ShoreTel's cloud solution, Westron Communications will deliver integrated best-in-class on-premise or hosted solutions.

"Westron has built our reputation as a trusted consultant, striving to serve as our clients' primary IT business partner," said Dave Casey, CEO for Westron. "We couldn't be happier to be able to offer clients a best-in-class solution from ShoreTel; regardless of their choice of in the cloud or on-premise." "Westron Communications helps clients ensure that their technology infrastructure remains sound for years to come," said Bob Maute, ShoreTel cloud division vice president of channels and alliances. "The ShoreTel Sky cloud-based solution is a perfect fit for clients who want to manage their business, not their phone system. We are thrilled to have a partner who embraces this approach in the same way we do." The ShoreTel Sky Channel Partner Program is designed for value-added resellers and systems integrators who want to provide world-class cloud-based phone systems and unified communications services to their customers. To learn more about ShoreTel Sky partner programs visit http://www.shoretel.com.

Related Links & Conversation -- Subscribe to ShoreTel's blog.

-- Follow ShoreTel on Twitter and Facebook.

-- #ShoreTel, #UC, #westron About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can't match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, California, and has regional offices and partners worldwide. For more information, visit www.shoretel.com or www.shoretelsky.com.

ShoreTel, ShoreTel Sky, and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.

Contact:Amber NewmanShoreTel, Inc. anewman@shoretel.com SOURCE ShoreTel

[ Back To Cloud Data Center Resource Homepage's Homepage ]

Featured eBook

Cloud Call Center - The Power of the Cloud Call Center eBook

The Power of the Cloud Call Center eBook
Everything you need to know about cloud call centers and the benefits they can provide to your business.

Featured Whitepapers

Cloud Call Center - Join the Crowd, Moving to the Cloud

Join the Crowd, Moving to the Cloud
Companies are increasingly turning to the cloud as the ideal solution for replacing their legacy IVR system.

Cloud Call Center - Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application
This whitepaper explores the value of having embedded BI in your voice application and the rich information...

Cloud Call Center - Five Simple Strategies to Make Your Support Center Callers Smile

Five Simple Strategies to Make Your Support Center Callers Smile
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support.

Cloud Call Center - How the Cloud Levels the Customer Service Playing Field

How the Cloud Levels the Customer Service Playing Field
When customers compare businesses, they look to service quality as a differentiating factor.

Cloud Call Center - Leverage Cloud-Based Contact Center Technologies To Provide
Differentiated Customer Experiences

Leverage Cloud-Based Contact Center Technologies To Provide Differentiated Customer Experiences
Companies are increasingly turning to cloud-based contact center solutions that help deliver better experiences.

Cloud Call Center - Five Ways to Differentiate Your Customer Service Offering Using the Cloud

Five Ways to Differentiate Your Customer Service Offering Using the Cloud
Cloud contact center technologies should be used to assist businesses in adapting to customers' evolving channel preferences.

Product Showcase

Angel Outbound IVR Solution

Smart businesses know that it is far less costly to retain a customer than it is to gain one. With an outbound Interactive Voice Response (IVR) plan, a critical piece of an overall Customer Experience (CX) Strategy, businesses big and small can provide a high-touch, personalized CX - differentiating their brand above others. With a strategic Angel Outbound IVR campaign you can send personalized.


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |