• Cloud Call Center - Facebook
  • Cloud Call Center - Twitter
  • Cloud Call Center - LinkedIn
  • Cloud Call Center - Youtube
  • Cloud Call Center - RSS
Cloud Call Center Industry News

TMCNet:  C3/CustomerContactChannels Donates to HANDY for the Holidays

[December 18, 2012]

C3/CustomerContactChannels Donates to HANDY for the Holidays

PLANTATION, Fla., Dec.18, 2012 /PRNewswire via COMTEX/ -- C3/CustomerContactChannels, a global provider of customer management solutions, is spreading a little holiday cheer by donating time and money to HANDY, a charity in Broward County founded in 1985 whose mission is to embrace, educate, and empower vulnerable youth to become engaged, productive adults.


(Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) C3 chose to adopt HANDY as its holiday charity because it is a smaller organization with a broad reach. HANDY annually serves more than 1,300 at-risk children who participate in comprehensive programs that focus on education, youth development and economic self-sufficiency. HANDY serves children up to 23 years old who have been removed from their homes due to domestic violence, substance abuse, physical and/or sexual abuse, and abandonment along with kids who may be homeless or on the verge of homelessness.

To help raise funds, they held a Halloween decorating competition, parties and lunches to ensure that the kids at HANDY would feel special this holiday season.

"We're happy to be able to give some of these kids a reason to smile," said Vice President of Corporate Marketing and Communications Alicia Laszewski. "Working with HANDY this year has shown all of us at C3 that giving is certainly better than receiving." About C3 C3/CustomerContactChannels is a global provider of contact center services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels. C3 positively engages and promotes our clients' brands with every contact we make with their customers. With a global team that is thousands of employees strong, the company is headquartered in Plantation, FL. More information can be found at www.c3connect.com.

SOURCE C3/CustomerContactChannels

[ Back To Cloud Data Center Resource Homepage's Homepage ]

Spotlight

White Paper

A Cloud-Based Approach to Contact Center Modernization

A Cloud-Based Approach to Contact Center Modernization
- Analyst White Paper

Frost & Sullivan cover the benefits associated with moving to a cloud contact center, including cost savings, streamlined management, agility, growth, and more.

Featured Resources

10 Considerations in Moving to a Cloud-Based Contact Center - Ebook

This ebook offers ten key considerations when moving to a cloud-based contact center.

Contact Center Modernization
- Video

Is it time to modernize your contact center? Genesys can help. Customers' expectations have changed, making contact center modernization imperative.

A Cloud-Based Approach to Contact Center Modernization
- Analyst White Paper

Frost & Sullivan cover the benefits associated with moving to a cloud contact center, including cost savings, streamlined management, agility, growth, and more.

Genesys Customer Testimonials - Moving to the Cloud - Video

Why move your contact center to the Cloud? Hear from Genesys customers on what motivated them to choose a cloud contact center.

Genesys Wins the 2014 Cloud Contact Center Award
- Analyst White Paper

Based on findings of this Best Practices research, Frost & Sullivan presented the 2014 Company of the Year Award in Cloud Customer Contact Solutions to Genesys.

Deliver Great CX-While Saving Money with a Cloud Contact Center - Video

Genesys Cloud solutions provide low cost of entry and deliver immediate bottom line results all the while improving your customer experience.

Multi-Channel Customer Experience the Next Battleground
- Analyst White Paper

Frost & Sullivan discuss how a multi-channel contact centers delivers a truly consistent customer experience, regardless of how the client "calls in."

Multi-Channel Customer Experience - Video

Your customers are no longer contacting you by phone only-they want to reach you on their own terms. A multi-channel contact center is needed so you can offer the channels customers prefer.


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |