• Cloud Call Center - Facebook
  • Cloud Call Center - Twitter
  • Cloud Call Center - LinkedIn
  • Cloud Call Center - Youtube
  • Cloud Call Center - RSS
Cloud Call Center Industry News

TMCNet:  Cloud Provider XenWinGo Selects Goliath Technologies For Performance Monitoring Of Hosted XenApp and XenServer Environments

[January 29, 2013]

Cloud Provider XenWinGo Selects Goliath Technologies For Performance Monitoring Of Hosted XenApp and XenServer Environments

Philadelphia, PA, Jan 29, 2013 (PRWeb.com via COMTEX) -- XenWinGo is a provider of robust and secure applications hosted in the cloud and delivered as a service. As a Citrix Gold Solution Advisor, XenWinGo offers fully hosted and managed XenApp and XenDesktop applications to many customers from SMB's to large enterprises.


"When we decided to offer hosted applications obviously we needed a solution for performance monitoring, reporting and analysis," said XenWinGo President Mark Gigliotti. "We evaluated SolarWinds, Nimsoft, GFI, Kaseya, Remote Assist, PacketTrap, eG Innovations and N-able. Our extensive search led us to Goliath Technologies. Their MonitorIT product provides valuable feedback and early warning signs--for proactive monitoring--within the Citrix environment, not currently available from other solutions. With the ability to customize some of the screens and dashboards, MonitorIT quickly became our leading choice to monitor Citrix XenApp/Desk and the supporting infrastructure. In addition, the price point of the solution supported our business model." Goliath Technologies offers one of the only comprehensive infrastructure monitoring solutions in the market today that is architected for use by Cloud Providers. This multi-tenant technology allows an administrator to monitor the entire physical and virtual infrastructure from a single console. This complete and unified view accelerates root cause analysis and remediation. The cost and ease of use make it especially attractive to Cloud Providers that are under pressure to balance margins with SLA's.

"We are quite pleased that the team from XenWinGo has chosen Goliath Technologies as the sole provider of performance monitoring, analysis and reporting for their virtual server and desktop environments," said Thomas Charlton, Chairman and CEO of Goliath Technologies. "While many companies have re-cast their products as solutions designed for Service Providers, the functionality they offer doesn't reflect an understanding of the unique challenges faced by the vendors in this rapidly growing market sector. Before anyone had coined the phrase Cloud Computing, our earliest customers were Service Providers who had to manage remote environments, meet stringent SLA's and manage sometimes narrow profit margins. They drove our product requirements, so now we have a technology that is designed to overcome their specific technical challenges and support their unique business model. The fact that XenWinGo and other Service Providers are selecting our product further validates the investment we have made in the technology." About Goliath Technologies Goliath Technologies is focused on systems management software for IT organizations that address the evolving challenges of managing physical, virtual and cloud infrastructures. These hybrid environments require solutions that are scalable, cost effective and easy to use. Many legacy technologies are difficult to deploy and expensive to maintain and, as a result, are not well suited for this new paradigm. Inexpensive or free technologies, though easy to deploy and use, lack enterprise functionality and scalability. Both are slow to add features that are required to support physical, virtual and cloud infrastructures. At Goliath, we provide products that fill this gap with the right combination of scalability and functionality at a reasonable cost that embrace the complexities of virtualization and cloud computing. Headquartered in Philadelphia, PA, our software is used by customers worldwide including ADP, ING Direct, MindShift, Thompson Reuters and Shell. Learn more today at http://www.goliathtechnologies.com About XenWinGo XenWinGo by USACI is a growing professional services firm with a specialty in providing "hands on" services to help clients resolve problems, increase performance, upgrade existing products, and assist in database design and tuning. USACI provides programming services for custom applications, technical support, training, QA testing, and maintenance.

The USACI staff is highly certified and has many years experience in the industry. From product development and project management through implementation and support, USACI can manage IT improvements from beginning to end - from formulating the big-picture plan, to addressing the smallest detail.

As a Citrix Gold Partner and the go-to Partner in the Dallas/Ft. Worth metroplex, XenWinGo has years of experience in designing, installing, configuring, and supporting Citrix infrastructures. Through the Citrix family of products and services companies can centralize, virtualize and minimize the complexity of static data centers - significantly reducing costs, improving information security, mobilizing people, and delivering enterprise agility. Learn more today at http://www.xenwingo.com Read the full story at http://www.prweb.com/releases/2013/1/prweb10371922.htm PRWeb.com

[ Back To Cloud Data Center Resource Homepage's Homepage ]

Featured eBook

Cloud Call Center - The Power of the Cloud Call Center eBook

The Power of the Cloud Call Center eBook
Everything you need to know about cloud call centers and the benefits they can provide to your business.

Featured Whitepapers

Cloud Call Center - Join the Crowd, Moving to the Cloud

Join the Crowd, Moving to the Cloud
Companies are increasingly turning to the cloud as the ideal solution for replacing their legacy IVR system.

Cloud Call Center - Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application
This whitepaper explores the value of having embedded BI in your voice application and the rich information...

Cloud Call Center - Five Simple Strategies to Make Your Support Center Callers Smile

Five Simple Strategies to Make Your Support Center Callers Smile
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support.

Cloud Call Center - How the Cloud Levels the Customer Service Playing Field

How the Cloud Levels the Customer Service Playing Field
When customers compare businesses, they look to service quality as a differentiating factor.

Cloud Call Center - Leverage Cloud-Based Contact Center Technologies To Provide
Differentiated Customer Experiences

Leverage Cloud-Based Contact Center Technologies To Provide Differentiated Customer Experiences
Companies are increasingly turning to cloud-based contact center solutions that help deliver better experiences.

Cloud Call Center - Five Ways to Differentiate Your Customer Service Offering Using the Cloud

Five Ways to Differentiate Your Customer Service Offering Using the Cloud
Cloud contact center technologies should be used to assist businesses in adapting to customers' evolving channel preferences.


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |