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Cloud Call Center Featured Article

April 17, 2012

DataMotion Announces New Cloud Platform Version for Delivering Unparalleled Service

Contributing Writer

Cloud computing offers such physical resources as processors and storage as online resources that can be accessed much like a utility (the electric company for example). Cloud solutions typically utilize some form of computer clustering to achieve this provision of resources, which can be granularly assigned to customers on demand. Many companies are taking a second look at operational overhead in this current economy. It is important to find a cloud computing provider that recognizes your needs and can accommodate your scalability requirements. Cloud computing is unique in that it allows you to scale up or down, on demand.

Recently, DataMotion, innovators in cloud-based data delivery services, announced the next generation of its DataMotion Platform. Platform services generally include operating systems and required services that focus on a specific application, as well as access to necessary services and specialized local resources. Developers create these applications on the provider's platform over the Internet, typically through APIs, website portals or gateway software. The DataMotion Platform improves on traditional approaches by providing a unified, secure and compliant cloud-based hub for delivering messages, files and forms.

According to Diana Steck, manager, Accounts Receivable Division, City of Xenia, OH, “The DataMotion Platform enables our income tax and utility billing divisions to interact with citizens over secure electronic channels. This is a much more convenient way for citizens to resolve their issues when compared to traditional phone or in-person queries. It is also more cost effective for our city, which is a critical consideration in these times of declining revenue and shrinking budgets.” A primary goal of cloud computing is to reduce the cost of computing resources, while increasing system flexibility and scaling.

Should a company need short-term server access, cloud computing offers a means to acquire it without signing a long-term agreement and you can power it off when you are done and pay only for your usage. DataMotion enables organizations to dramatically reduce the cost and complexity of delivering electronic information to employees, customers and partners in a secure and compliant way. The company's core platform provides a secure data delivery hub is now available to end-user organizations. DataMotion today also announced its availability to integrators and solution providers seeking to add secure data delivery services to their clients' projects.

Edited by Jennifer Russell


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