Cloud Call Center Featured Article

September 05, 2012

Panduit Offers Critical Visibility, Reporting for the Cloud Data Center

Cloud Call Center Resource Contributing Editor

The concept of the cloud data center may have many an IT manager intrigued or fearful that the data, network and applications he manages will soon be out of his control. Fortunately, this assumption is never founded in truth and companies can comfortably migrate to the cloud data center to enjoy greater efficiency and agility.

As this migration occurs, certain elements emerge as critical factors, including power, cooling, asset utilization and connectivity. To support the changing needs of the data center, physical infrastructure management tools, combined with existing system software management tools, are critical.

In fact, the adoption of data center infrastructure management tools is rapidly coming of age as companies strive to reduce the risk of systems, network and applications downtime and reduce operational costs. Others may be seeking to support Information Technology Information Library (ITIL) and Information Technology Service Management (ITSM) initiatives or increase sustainability.

Regulatory compliance with service level agreements (SLAs) is another element pushing adoption of the cloud data center. IT managers also want the ability to maintain real-time monitoring, management, dashboard virtualization and reporting across all cooling, power, speed and provisioning. They also need access to the underlying physical infrastructure.

Fortunately, for those proactive IT managers, Panduit’s data center infrastructure management (DCIM) solutions enable them to embrace the cloud data center and all associated benefits. These solutions provide for automated, accurate and centralized physical infrastructure visibility to ensure network stakeholders can achieve their service-oriented goals.

With the right tools, reports and dashboards, IT managers are informed enough to make the right decisions to meet the needs surrounding capacity planning, end-to-end service level agreements, remote management and more. In working with Panduit, these IT leaders have access to real-time information regarding power usage, connectivity, thermal and environmental conditions.

A preferred solution for moving to the cloud data center is Panduit’s Physical Infrastructure Manager (PIM) Software Platform. This physical infrastructure management system allows for the tracking of the allocation and utilization of critical IT assets within the cloud data center and throughout the enterprise as a whole.

Research continues to demonstrate that nearly half of the network problems that currently plague the enterprise arise from issues within the physical infrastructure. Still, the physical infrastructure is often overlooked as real-time monitoring and visibility into the dense layer of connectivity and related data center infrastructure information are non-existent.

In working with Panduit for a cloud data center solution, the enterprise can enjoy complete visibility in the data center and the enterprise through software-based automation, intelligent devices, change management, pre-defined dashboards and reports and related documentation that integrates seamlessly with service desk platforms and higher-level network management to optimize the move to the cloud data center, ensuring the organization can reap all of its benefits.

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Edited by Stefanie Mosca

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