One way that companies are trying to do their part when it comes to turning around the economy is by hiring as many people as they can for their call centers. One popular way for these companies to do so is by holding job fairs that bring in thousands of people at one time. The Yuma Community Job and Education Fair, for example, has brought in about 2,000 jobs seekers to meet with more than 90 local, state and national organizations, as well as 60 private companies looking to hire.
Quite a few call centers positions are among those jobs. The call center industry is growing in a very real way, thanks in large part to technological advances that allow agents to be more mobile and flexible. Cloud based call centers in particular are gaining in popularity because they are able to operate across numerous separate locations. While the job fair that took place in Yuma wasn’t limited to call centers, quite a few of the companies that helped put the event together are no doubt looking for professionals who would like to work in that area.
While call centers generally pay decent wages, the employee turnover in the market has always been a bit of a problem. These kinds of job fairs help call centers find new active employees, as well as standby applicants they can turn to if the original hires don’t work out. This particular job fair was put together by eight different agencies that include Arizona Western College, the Greater Yuma Economic Development Corporation, Yuma Private Industry Council, Goodwill, Arizona Department of Economic Security, the Yuma Proving Ground and the Marine Corps Air Station.
ACT, a call center in San Luis, Arizona was one of the specific call centers that attended the job fair. That company was looking for about 80 people to fill its openings. That company hires about 50 people a month, underlining that there is a great deal of turnover at this particular firm. ACT hopes the call center will staunch the flow of those leaving for a while.
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